Vision To be the first choice pre-eminent national industry provider of professional services including workplace relations, compliance training, industry representation and industry networking to independent grocery and liquor retailers for the benefit of members. Mission MGA will be recognised as the most effective industry provider of support services to our independent grocery and liquor store members. We will strive to achieve excellence in all facets of our business in order to ensure that our members are serviced effectively. Intent MGA intends to expand our professional services, including workplace relations, compliance training, industry representation and industry networking, nationally. We will confidently continue to expand our business in all areas knowing that we have the capacity and the expertise to achieve our goals. Goals MGA will assist members to achieve the following goals: To provide employees with opportunities to achieve a valued and rewarding career through best practice management. To achieve business excellence by providing training and education that will ensure complete regulatory compliance. To be continually engaged with customers through community based initiatives that are recognized as reputable and trustworthy. To be recognized and respected throughout the industry by all stakeholders. To participate in united, national representation which will achieve profitable and sustainable outcomes at all levels of government. To establish strong, rewarding and enduring relationships with all stakeholders

MGA Values MGA will achieve its goals by: applying the highest ethical standards which encompass respect, trust, fairness, honesty and transparency. working together in a spirit of cooperation and mutual support. valuing our people in the workplace through the establishment of an harmonious work environment, providing development opportunities and recognizing and rewarding talent. providing quality personalised service where we strive to seek the correct solutions. adhering strictly to corporate governance principles. providing leadership and direction to achieve the highest standards, Our Governance MGA is registered with the Australian Industrial Relations Commission (AIRC) and the Australian Securities and Investment Commission (ASIC). MGA must comply with the regulations in the both Workplace Relations and Corporations Acts. Governing Master Grocers Australia is an 8 member board of directors comprising of independent grocery and liquor retailers from around Australia. The board has resolved to appoint an independent director to the board to add additional diverse skills and knowledge. The company Secretary is an independent Chartered Accountant. There are also invited guests (observers) who provide additional skills, experience and knowledge. The board is responsible for reviewing strategy, budgets and operational plans as well as ensuring full legal compliance. Our Brand MGA is a not for profit independent grocery and liquor retailer association. MGA has been serving and supporting its members for 115 years in the areas of workplace relations, compliance training, representation and industry networking. "We succeed only when we meet and exceed the expectations of our members"