TESTIMONIALS
MGA plays a vital role in supporting you and your business. Here's some feedback from our members and stakeholders from all over Australia about why MGA is relevant to them.
Barraba IGA
Lara Bussey | 28 February, 2020
The MGA (George and Marie in particular) have become a key point for contact for me as I have grown in my role working across multiple supermarkets. Being able to contact the MGA for help and assistance's has saved me a lot of time. I know if I need the answer to a question quickly or need professional advice they're there to help.
RSA Malvern
Student Feedback | September 26, 2019
“The facilitator (Claire) understood the industry and allowed conversations to workshop solutions from real situations.”
“Comfortable. Relaxed and informative.”
“Engaging session.”
- MGA conducts regular face-to-face RSA training sessions at their Malvern office. Find out more here: RSA Malvern.
Debbie Smith
Owner | Blue Mt & Oakey Foodworks
I have been using Max Hass at Aussie NRG for my Energy Solutions for 12 months. In that time I have found that Max Hass and his team at Aussie NRG have surpassed any other Electricity Broker or Advisor. I have been an Independent Supermarket operator for 23 years, I’ve had multiple sites on the Darling Downs in South East Queensland, and energy costs have accelerated in the last 10 years to be part of an ever-challenging market environment.
My first experience with Max came about because I had a difficult situation with a large Electricity Retailer involving a break fee for a store that I had closed, my broker was unable to assist. Max intervened with tenacity and passion we were able to resolve the problem. Max also negotiated my new electricity contract, he managed to understand the market in such an expert way I was able to sign a contract at the most favourable time in the cycle saving a lot of money. We are now using Max to negotiate a no-cost Solar Solution which will further save our businesses and demonstrate to our community that we are working towards a sustainable business model.
The thing that makes Max Hass different from any other Energy Consultants I have used is his unrelenting dedication to small business. Small Business is in a vortex of increased market competition, a slowing economy and costs increasing exponentially more than sales. We need advisors who understand this. I highly recommend Max Hass and Aussie NRG to any other business owner.
- Aussie NRG are MGA's energy specialist - if you have any queries in this area, please don't hesitate to give them a call on 1300 440 224.
Maggie Edwards
Student | Successfully completed ACT Responsible Service of Alcohol
Thank you so much, Claire! I appreciate your help throughout the process!
Steve Sellars
Owner | IGA Creswick Plus Liquor
I just wanted to thank you and especially Angela for the assistance we were given by Aussie NRG upon receiving an enormously high power bill, after not receiving a bill at all for over 100 days.
Angela arranged for me to swap suppliers but not just that, she was able to negotiate a backdating of the new supplier’s commencement date, and a shorter billing period of the original supplier. This resulted in savings to IGA Creswick of approximately $9,000 for 7 months, these savings will increase going forward due to the new supplier having cheaper rates.
Thanks again Max, I think that is now over $100k Aussie NRG have saved us over the last 5-6 years.
- Aussie NRG are MGA's energy specialist - if you have any queries in this area, please don't hesitate to give them a call on 1300 440 224.
Albert Di Pietro
Owner | Nillumbik Cellars
I have had the same insurance broker for over 20 years, I was very sceptical about receiving better insurance cover from Adroit Insurance. After much reservation, I was convinced to at least get a comparative quotation from Adroit. To my amazement, they were not only $1,000’s cheaper but also provided me with more added cover! I have since used Adroit for all my 4 stores and would highly recommend other members to at least put Adroit to the test by getting a quotation on your business insurance needs.
- Adroit Insurance & Risk are MGA's insurance specialist - if you have any queries in this area, please don't hesitate to give them a call on 1300 6923 7658.
Fred Harrison
CEO | Ritchies
Ritchies Beechworth was completely destroyed by fire on January 16, 2016.
Adroit Insurance flawlessly managed the entire claim process with urgency, to assist the opening of a pop-up store, so the only supermarket in town could again support the community.
- Adroit Insurance & Risk are MGA's insurance specialist - if you have any queries in this area, please don't hesitate to give them a call on 1300 6923 7658.
Jean Cowley
IGA | St Leonards & Barwon Heads, Victoria
Adroit provides innovative ideas for preventative measures and procedures so we can focus on what we are best at. I have confidence in them!
- Adroit Insurance & Risk are MGA's insurance specialist - if you have any queries in this area, please don't hesitate to give them a call on 1300 6923 7658.
Gary Woodgate
Highgate Cellars | Glen Huntly, Victoria
After 25 years with the same insurance company, I decided to take up the offer and review my policy with Adroit Insurance & Risk. I was staggered to find when I received their quotation that I saved $2,500 on my policy, but I had more insurance cover.
I strongly recommend that all members take the opportunity to take up the no obligation review offer!
- Adroit Insurance & Risk are MGA's insurance specialist - if you have any queries in this area, please don't hesitate to give them a call on 1300 6923 7658.
Gin Ong
Ong Group / Supa IGA | Kennington, Victoria
Max Hass, from Aussie NRG, has helped me negotiate my bills with my energy retailer and this has saved me approximately $100,000 per annum for my group.
He has reduced my rates and is now working on the metering and efficiency of my equipment.
I am expecting further reduction in my electricity bills.
He goes out of his way every time and go above and beyond to help out in any way he could.
I would recommend his services with both pleasure and confidence in his ability to find the best possible outcome.
- Aussie NRG are MGA's energy specialist - if you have any queries in this area, please don't hesitate to give them a call on 1300 440 224.
Tony Bongiovanni
Cellarbrations | Gisborne, Victoria
I have been a member of MGAL for some 10 years now. I am very happy with their support and advice whenever I have a staff issue. Their award rates expertise and their legal advice helped me understand my obligations to my employees and the employees obligation to me, avoiding any unnecessary confrontation and resulting in mutually beneficial resolutions. I would highly recommend any liquor store owner who is not a member to seriously consider getting on board, as I could not imagine being left out in the wilderness with no one to turn to!
Matthew France
Cellarbrations at Foxxy's | Strathfieldsaye, Victoria
I have been a member of MGAL since I became an independent liquor retailer. I have used their legal advisors many times for various staff issues and have always been extremely happy with the support and direction provided.
Last year MGA's legal advisor Nikola assisted me greatly with a staff issue, and I cannot praise her enough for the assistance and support she provided. Nikola helped me understand my obligations to my employee and the employee’s obligation to me, avoiding any unnecessary confrontation. A mutually beneficial resolution was then possible. I am very happy with the support I was given, and also love the benefit of being able to get advice without leaving my business. I would highly recommend membership of MGAL to any liquor store owner.
Annemarie West
HR Co-Ordinator | The Co-op Heart of the Barossa
We sent 4 of our team members for the face-to- face food safety training. All 4 team members found the training very informative and covered all the essentials (and then some!). The training was very well presented and all team members left with a solid and sound knowledge of Food Safety.
Ben McMahon
Sales Operations Manager | Treasury Wine Estates
We recently engaged MGA to conduct a number of group RSA accreditation sessions at Treasury Wine Estates. From the outset, we found MGA to be extremely professional and were accommodating in meeting the needs of the group. In particular, David Grey-Smith, our trainer on the day, was knowledgeable and was able to illustrate the importance of the responsible service of alcohol with real-life experiences and situations. I would recommend MGA and David to any organisation looking to conduct similar training.
Chris Janssen
Foodland West Lakes
Hi Christine,
My Deli manager and i found the Food Handling training very well presented. The face to face training is always better than sitting on a computer as we get to discuss different scenarios and work through the tasks. The trainer was very professional and i believe everyone who attended would have taken back valuable information to pass onto other staff.
Rod Berryman
Business Development Manager | Fingo Finance
Hi Steve,
I just wanted to say thank you for the opportunity to participate at the golf day.
Had an absolute ball & really enjoyed the dinner afterwards. The crew from JC’s that we were partnered with were a great bunch of blokes & made the day all that more enjoyable.
The day has even made me think that we need to get some lessons which Kim is in the process of arranging.
Looking forward to being involved with the Gala Ball.
Connal Mcinerney
Student | MGA Industry Training
Hi David,
Thank you for processing my RSA certificate so quickly!
David Honour
Student | MGA Industry Training
Good job with the RSA course. It was really easy to follow along and information was presented well. Covered everything I expected and need to know.
John Mac Laren
Cornetts
Hi Jos,
Congratulations again on the work done for Qld on Trading Hours.
The articles in this months magazine are very clear and very easy for the retailers and staff to understand. Well done.